At Beiersdorf, we want to help people feel good about their skin - and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live a culture of inclusion, respect and trust that is strongly aligned with our values CARE, COURAGE, SIMPLICITY and TRUST. We embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.Role PurposeThe Shopper & Customer Marketing Activation Manager ensures that the Brand Strategy is correct executed by Customer, by Store:
Ensures sales effectiveness through perfect in-store execution designed to provide the best shopper experience and maximize sales.
Responsible for Store KPI\'s and Store Performance.
Main AccountabilitiesPlanning
Support the mapping of the needs of customers for UAE & GULF cluster and incorporate it into S&CM workstreams.
ABP/ Fast Start/ Business reviews: Support and provide customer/country input as part of planning process for Category/ Channel for UAE & GULF cluster. Translates RE plans and targets into country/customer plans and targets.
S&OP: Support forecast for Category/ Channel with customer specific data for UAE & GULF cluster.
Base business and innovation: Ensure that base business and innovation packages for all customers in the cluster is fully reflected: PICOS, POSM, selling story, selling Kit, Forecasts, etc.
Commercial operations
POSM: Activates all POSM for all customers in UAE & GULF cluster.
PICOS: On Shelf execution of Picture of Success (PICOS); deploy and track PICOS for all customers in UAE & GULF cluster.
Pricing: Track pricing for all markets in UAE & GULF cluster.
Promo: Activate promotion plan for all customers in UAE & GULF cluster in line with S&CM guidelines.
Insights: Monitor Execution vs Target and course correct when needed. Collect and communicate customer insights.
Customer Engagement: Direct & Indirect
Presentations: Support Customer Category Presentations (Innovation, Category, JBP, T2T) as needed.
Engagement: Support content for JBP/ T2T for all customers in the UAE & GULF cluster. Engage with customers.
Thematic/ programs: Activate programs for customers of UAE/ GULF cluster: CSR, AVC, Active Accounts etc.
Performance Management: Track category performance by Customer/Store.
Store Execution
Win the Shopper: Support content for WTS.
Trax: Populate TRAX master data, ensure KPI set-up per country/customer. Activate TRAX with local stakeholders.
Top stores: Engage with Top stores and activate Top Store program. Ensure flawless execution of PICOS. Track results monthly and ensure local action plans are in place by store.
Field immersion: Do trade visits to verify retail context and collect information / insights about execution, trends and competitors.
Leadership and People Management
Live and communicate core values in day to day behavior and actions.
Build and maintain an Activation Community that facilitates fast learning and best practice sharing and implementation.
Your Profile
At least 5 years of experience in Marketing, Sales or Shopper Marketing/Trade Marketing areas, preferably FMCG company.
Good knowledge of UAE & GULF retail landscape and multi-channel experience preferred.
In-depth knowledge of working in a Field Sales organization and/or Key Account Management role.
Knowledge of retail sales operations and instore execution process and systems for key customers.
Commercial and Strategic thinking.
Relationship building.
Financial Analysis skills required.
Proven experiences of matching brand strategies and channel strategies and translating it into execution.
Customer-centric thinking.
Passion for instore execution.
Able to identify customers \'needs and build business strategies based on them.
Pragmatic, Dynamic, results-oriented individual with a "hands on" style.
Able to adapt, navigate and have a protagonist role in a fast-paced, high-growth, changing environment.
Good interpersonal and communication skills; team player.
Strong cross functional collaboration.
Personable, Energetic, Responsive, Confident and Honest.
Fluent English.
We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants - regardless of race, gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins. We would therefore kindly ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae, salary expectations, relevant references and certificates) and encourage you to upload your CV without a picture.Have a look at our benefits: