Job Description

1. Training and Development:

Develop and implement training programs for new and existing staff.

Conduct hands-on training sessions covering hair styling, cutting, coloring, skincare, nail care, and other salon services.

Stay updated with the latest beauty trends and techniques and incorporate them into training programs.

Evaluate the performance of trainees and provide constructive feedback.

Organize workshops and seminars for staff to enhance their skills and knowledge.

2. Supervisory Duties:

Oversee daily salon operations to ensure efficiency and high standards of service.

Manage staff schedules, ensuring adequate coverage during peak hours.

Address customer inquiries, concerns, and complaints promptly and professionally.

Ensure compliance with health and safety regulations.

Maintain inventory of salon supplies and order new stock as needed.

Monitor and manage salon expenses to stay within budget.

3. Performance Management:

Conduct regular performance reviews with salon staff.

Set performance goals and monitor progress.

Address performance issues and implement improvement plans when necessary.

4. Administrative Tasks:

Keep accurate records of staff attendance, performance, and training.

Prepare reports on salon operations and inventory.

Qualifications and Skills:

Education: Diploma or certification in cosmetology, beauty therapy, or a related field.

Experience: Minimum of 3-5 years of experience in a salon environment, with at least 3-5 years in a supervisory or training role.

Technical Skills: Proficient in various beauty treatments, including hair, skin, and nail services.

Communication Skills: Excellent verbal and written communication skills.

Leadership: Strong leadership and team management abilities.

Customer Service: Exceptional customer service skills with a client-focused attitude.

Problem-Solving: Ability to handle difficult situations and resolve conflicts effectively.

Organizational Skills: Strong organizational and multitasking abilities.

Adaptability: Ability to adapt to a fast-paced and changing environment.

Computer Skills: Proficiency in Microsoft Office and salon management software.

Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED5,500.00 per month