Job Description

We are seeking a Salon Coordinator for Home Services to oversee and manage the logistics, scheduling, and allocation of staff for our salon's home services. The ideal candidate will have experience in the salon industry, excellent organizational and communication skills, and the ability to multitask and manage multiple responsibilities.

Responsibilities:

• Schedule appointments for home services and allocate staff members accordingly
• Follow up with staff members and drivers to ensure timely delivery of services to customers
• Manage inventory and order supplies as needed
• Provide customer support and management
• Handle customer feedback and complaints in a professional and timely manner
• Speak fluent English and have excellent communication skills
• Be dedicated and willing to learn new skills and procedures
• Maintain a positive and professional demeanor at all times

Requirements:

• Minimum of 2 years of experience in the salon and/or customer service industry.
• Candidates with work experience from Service platforms like Urban Clap, Service market, other online booking platform call center executives will be added advantage
• Excellent organizational and communication skills
• Ability to multitask and manage multiple responsibilities
• Detail-oriented and able to work independently
• Familiarity with inventory management systems and customer service software
• Proficient in English with excellent verbal and written communication skills
• Must be a team player with a positive attitude and a willingness to learn
• Flexibility to work remotely, subject to discussions

If you have a passion for the salon industry and enjoy providing excellent customer service, we encourage you to apply for this exciting opportunity. We offer competitive salary and benefits, ongoing training and development, and a positive work environment.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you hardworking, dedicated, willing to go extra mile
• Have you worked with Urban company, services market or other call centeres

Education:

• High school or equivalent (Preferred)

Experience:

• Technical coordinator: 1 year (Preferred)
• Salon or Call center: 1 year (Required)

Language:

• English (Required)

License/Certification:

• visa or able to work in Dubai. (Required)

Application Deadline: 05/06/2024