Job Description

We are seeking a highly skilled and results-driven

Telesales Team Lead

with

iGaming experience

to manage and drive a high-performing sales team. The ideal candidate should have a

proven track record in telesales

, strong leadership abilities, and expertise in

converting leads into loyal players

. This role requires

strategic planning, performance monitoring, and team motivation

to achieve aggressive sales targets in a competitive industry.

Key Responsibilities:

Lead, train, and motivate a team of telesales representatives to maximize sales performance. Develop and implement effective sales strategies tailored for the iGaming industry. Monitor and analyze team performance, providing regular feedback and coaching to improve conversion rates. Make data-driven decisions to optimize sales scripts, workflows, and strategies. Handle high-value leads and assist in closing complex deals when necessary. Ensure top-tier customer engagement by maintaining quality communication and service. Collaborate with marketing and CRM teams to optimize player acquisition and retention. Track KPIs, generate reports, and present performance insights to management. Stay updated on iGaming market trends, competitor activities, and regulatory guidelines.

Requirements:

Minimum of three years of telesales experience, with at least one year in a leadership role within the iGaming industry. Fluency in Hindi, Tamil, or Malayalam, along with strong English communication skills. Proven track record of hitting and exceeding sales targets in a fast-paced environment. Strong leadership, coaching, and team management skills. Ability to analyze data, track KPIs, and optimize sales performance. Experience with CRM systems, lead tracking tools, and call analytics. Excellent problem-solving skills and the ability to handle high-pressure situations. Deep understanding of player behavior, retention strategies, and iGaming products.

Why Join Us?

Competitive salary with high-performance bonuses Be a part of the growing iGaming industry Career growth opportunities in leadership and management A results-driven, high-energy work environment
Job Types: Full-time, Permanent

Experience:

* iGaming: 1 year (Required)