Job Description

Job Summary:

Sales Support Engineer will play a key role in assisting the sales team by providing technical support, preparing proposals and ensuring seamless coordination between clients, suppliers, and internal teams. This role is ideal for a proactive individual with a strong technical background in water pumps and a passion for delivering excellent customer service.

Key Responsibilities:

Assist the sales team in understanding client requirements and providing technical solutions. Prepare detailed technical and commercial proposals, including product selection and pricing. Liaise with suppliers to obtain quotes, technical information and delivery timelines. Provide pre-sales and post-sales technical support to clients. Coordinate with the projects and service teams to ensure timely and successful project execution. Maintain and update technical documentation, product catalogs, and sales records. Stay updated with industry trends, product developments and competitor offerings. Handle customer inquiries, provide product demonstrations and resolve technical issues effectively. Participate in client meetings, site visits and technical discussions as required.

Qualifications and Skills:

Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. Minimum 2-4 years of experience in a similar role, preferably in the water pumps industry. Strong technical knowledge of water pumps, pump systems and associated products. Proficiency in using Microsoft Office Suite and CRM software. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work under pressure and manage multiple tasks efficiently. UAE experience and a valid UAE driver's license are preferred.
Job Type: Full-time