Sales & Services Advisor
Dubai, United Arab Emirates
Job Description
Job Title: Sales & Services Advisor
Job Code: 3536
Location: Dubai, UAEExperience: 2+ Years
Education: Bachelors/Graduate
Language: Arabic/EnglishJob Responsibilities:
Job Code: 3536
Location: Dubai, UAEExperience: 2+ Years
Education: Bachelors/Graduate
Language: Arabic/EnglishJob Responsibilities:
- To source & facilitate home finance applications for the entire onboarding journey of the customer
- To ensure that individual targets are met month-on-month
- To identify business development opportunities to increase sales
- Attend to all after-sales queries of the customer till the customer has availed the entire disbursement of funds for completing the construction.
- To be able to service customer requests through out the journey of securing home finance and provide required support for the customers
- Responsible to close customer complaints and ensure the customer is satisfied with the service provided
- Ensure TAT is adhered to where possible to exceed customer expectations
- Ensure the daily submissions are complete in both documentation and credit requirements
- Ensure adherence and compliance with all bank\'s prescribed processes, standard operating procedures, and central bank local requirements
- Ensure appropriate KYC & ID&V have been completed for the customers per stipulated guidelines.
- To ensure all correct and accurate information has been communicated to the customers.
- There should not be any instances of mis-selling or incorrect information given to clients.
- Sales & Customer Service Experience of 2 years or more
- Preferred Home Finance experience
- Understanding of Assets Product
- Knowledge of regulated financial services and banking industries
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Job Detail
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Job IdJD1751775
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:10500 - 14800 per month
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned