Company DescriptionDoka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With 178 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided - no matter how big and complex the project. Doka employs 7,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.Ever since Doka's arrival in the Middle East over twenty years ago, the UAE has played a strategic role in the company's regional and global growth strategy, with Dubai remaining the company's operational headquarters for the Middle East Africa and Asia Pacific (MEAAP). Operating from a 50,000 square-metres plot comprising an office, state-of-the-art warehouse and reconditioning facility, Doka Gulf has been setup to provide faster access to its highly valued customers, and the agility required to meet market demand. In line with our regional growth, Doka Gulf is currently looking to recruit a career driven professional to join its versatile team and support the company's ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.Are you passionate about assisting a performance-driven, agile and positive-minded organization?Brilliant! We have good news: We are looking for an organized, UAE-based Sales Secretary to become part of our dynamic Sales team. Your passion for organization and administration coupled with at least three years of experience is what will make you successful in this role. If you are looking to work for a reputed international company within a multicultural team based in Dubai, then this role is an exciting opportunity for you.As our Sales Secretary, you will work closely together with our entire Sales team to ensure the success of our company and the satisfaction of our clients. Does this sound like a new professional opportunity you're ready to take on?Key Responsibilities
Create and update project statuses in the CRM system
Support automation initiatives for offer and order confirmation form preparation
Ensure seamless digitalization of the order-to-cash process
Acknowledge orders after LPO/Order Confirmation/LOI has been received
Ensure all documentation complies with audit requirements
Identify and implement process improvements to enhance sales operations efficiency
Collaborate cross-functionally with other departments to streamline processes
Draft, reference, and coordinate letters
Research relevant information and leads from databases, forwarding them to the appropriate sales personnel for action
Monitor market tenders and provide insights for strategic decision-making
Ensure data accuracy and quality in project evaluation
Prepare queries and analyses using Power BI for internal sales meetings
Assist with sales and marketing events
Qualifications
Qualification in sales, administration, business, or a related field
Proficiency in CRM systems and experience in automation tools
Strong understanding of digitalized order processing and workflow automation
Advanced proficiency in all MS Office applications, especially Excel and Power BI
Excellent level of spoken and written English
Outstanding communication skills, with a professional, supportive, and proactive attitude
Ability to work independently and take initiative
Reliable, confident team player
Quick learner, with the ability to think outside the box and find solutions
Passion for process optimization and continuous improvement
Go above and beyond
Additional InformationJob Type: Full timeLocation: Dubai / UAEAs a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.