Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovationGeidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the marketOur solutions give any business the chance to get ahead and reach for more no matter their size or maturity.Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.netTo maintain competitive advantage as we grow, we are currently looking for a new Account Executive.Job purpose:The Account Executive will be responsible for expanding Geidea's merchant base which will eventually drive Merchant Acquiring Volume. Responsible for achieving annual Volume (from new merchants) & target numbers., The role includes business execution in close synergy with Geidea's overall merchant acquiring business plan.Key accountabilities and decision ownership: Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services. Develop Annual Plans for Acquiring Business involving sales, volume, technology initiatives and potential merchant partners. Cross-sell value added services that include POS Hardware, On-POS loyalty programs, gift cards, EMI, Billing and other services offered by Geidea. Monitor merchants that may become inactive and take necessary actions. Ensure prospective merchants are educated signed up to DCC. Retrieve documents in case of chargebacks / frauds / disputes. Manage risk and compliance. Follow up on trends and market competition, and propose action plan accordingly. Ensure to abide by the compliance programs that monitors obligations towards external parties including & not limited to Regulatory / Card scheme / PCI DSS rules & regulationsMust have technical / professional qualifications: Bachelor's degree in commerce 2-3 years of experience in sales and marketing Financial services (fintech or banking) experience is a must. Core Skills required: -Problem Solving -Leadership -Interpersonal SkillsKey Success Factors: Portfolio Management 60%: - Managing monthly business volume. - Avoiding attrition - Daily merchant visits Value added Servises-10% Geidea Values 20% Risk and Compliance 10%Geidea's Values:
Customer first
Open
Real
Bold
Resilient
Collaborative
Our values guide how we think and act - They describe what we care about the mostCustomer first - It's embedded in our design thinking and customer service approachOpen - Openness allows us to constantly improve and evolveReal - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinkingResilient - If we fail, we bounce back stronger than beforeCollaborative - We know that we can achieve a lot more as a teamWe are changing lives by constantly striving for a better solution
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