Job Description

Job Title: Sales and Marketing Manager - Travel and Tourism

Location: [Insert Location]

Reports To: [Insert Reporting Manager/Department]

Job Overview:

We are seeking a dynamic and experienced Sales and Marketing Manager to join our team in the travel and tourism industry. The ideal candidate will have a proven track record in developing and implementing successful sales and marketing strategies, increasing brand awareness, and driving revenue growth. This role requires a deep understanding of the travel and tourism market, excellent communication skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities:

1. Sales Strategy and Management:

- Develop and execute comprehensive sales strategies to meet and exceed revenue targets.

- Identify and pursue new business opportunities, partnerships, and markets.

- Manage and mentor the sales team, setting clear goals and expectations.

2. Marketing Strategy and Execution:

- Design and implement effective marketing campaigns to promote our travel and tourism services.

- Utilize digital marketing, social media, and traditional marketing channels to reach target audiences.

- Analyze market trends and customer insights to refine marketing strategies.

3. Brand Management:

- Enhance brand visibility and reputation through strategic marketing initiatives.

- Ensure consistent brand messaging across all channels and materials.

- Develop and maintain strong relationships with industry influencers and media outlets.

4. Customer Relationship Management:

- Build and maintain relationships with key clients, travel agents, and tour operators.

- Provide exceptional customer service and address any client concerns or inquiries promptly.

- Collect and analyze customer feedback to improve services and customer satisfaction.

5. Performance Analysis and Reporting:

- Monitor and analyze sales and marketing performance metrics.

- Prepare regular reports on sales forecasts, marketing campaigns, and overall performance.

- Use data-driven insights to make informed decisions and adjustments to strategies.

6. Team Collaboration and Leadership:

- Work closely with other departments, including operations and customer service, to ensure seamless delivery of services.

- Foster a collaborative and motivating work environment for the sales and marketing team.

- Provide training and professional development opportunities for team members.

Qualifications:

- Bachelor's degree in Marketing, Business Administration, or a related field.

- Minimum of 5 years of experience in sales and marketing, preferably in the travel and tourism industry.

- Proven success in developing and executing sales and marketing strategies.

- Strong leadership and team management skills.

- Excellent communication, negotiation, and interpersonal skills.

- Proficiency in digital marketing tools and platforms (e.g., SEO, PPC, social media, email marketing).

- Strong analytical skills and ability to interpret data to drive decision-making.

- Knowledge of travel and tourism industry trends and customer preferences.

Preferred Qualifications:

- Master's degree in Marketing, Business Administration, or a related field.

- Experience with international travel markets and partnerships.

- Familiarity with CRM software and marketing automation tools.

Work Environment:

- This role is typically performed in an office setting, with flexibility for remote work and travel as needed.

- Working hours are 9-6, with occasional evenings or weekends based on business needs.

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month

Education:

• Bachelor's (Preferred)