Job Description

Job Overview :
The Sales Manager is responsible for leading and managing the sales team to achieve and exceed sales targets for both off-plan and secondary market properties. The role includes developing sales strategies, managing client relationships, ensuring administrative efficiency, maintaining AML compliance, and fostering team development.

Key Responsibilities:

1. Off-Plan Sales Performance

• Create and implement effective sales strategies for off-plan projects.
• Monitor and analyze market trends and competitors to stay ahead.
• Engage with potential clients through presentations, site visits, and follow-ups.
• Ensure all off-plan sales targets are met or exceeded.
• Prepare regular reports on off-plan sales performance.

2. Secondary Sales Performance

• Oversee listings for secondary market properties, ensuring they are up-to-date and accurate.
• Build and maintain strong relationships with property owners and buyers.
• Conduct accurate property valuations and market appraisals.
• Lead negotiations to close secondary market deals.
• Track and report on secondary sales performance regularly.

3. Lead Conversion Rate

• Efficiently manage and follow up on leads generated through various channels.
• Optimize the sales funnel to improve lead conversion rates.
• Maintain consistent and clear communication with potential clients.
• Track lead conversion rates and analyze patterns for continuous improvement.
• Train the sales team on best practices for lead conversion.

4. Client Satisfaction

• Collect feedback from clients after each transaction.
• Address and resolve any client issues or concerns promptly.
• Ensure high-quality service throughout the sales process.
• Follow up with clients post-sale to ensure satisfaction and build long-term relationships.
• Analyze client feedback to identify areas for improvement.

5. Administrative Efficiency

• Ensure accurate and timely documentation of all transactions.
• Manage and maintain the CRM system to ensure data integrity.
• Streamline administrative processes to improve efficiency.
• Develop and enforce office policies and procedures.
• Coordinate with other departments to ensure smooth administrative operations.

6. AML Compliance

• Ensure compliance with AML regulations and guidelines.
• Monitor and report any suspicious activities to relevant authorities.
• Implement and oversee AML training for the sales team.
• Stay updated on AML laws and best practices.
• Conduct regular audits to ensure AML compliance.

7. Team Training & Development

• Identify training needs and develop effective training programs for the sales team.
• Organize regular training sessions and workshops.
• Evaluate the effectiveness of training programs and adjust, as necessary.
• Mentor and coach team members to enhance their skills and performance.
• Keep the team updated on industry trends and best practices.

8. Sales Manager Sales Target

• Develop and implement sales plans to meet or exceed sales targets.
• Monitor sales performance and adjust strategies as needed.
• Provide regular sales reports and updates to senior management.
• Analyze sales data to identify trends and opportunities for improvement.
• Recognize and reward team members for achieving sales goals.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in Off-Plan Sales preferably in real estate.
• Strong understanding of the real estate market and industry trends.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in CRM software and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Ability to lead and motivate a team effectively.

Job Type: Full-time