Company DescriptionFounded in 2008 by Serge Trigano and his sons Jmie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.Whatever your role, we're all here to make the customer experience as unforgettable as possible.Our mission: to bring little moments of happiness to people.Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.Our commitment to diversity and inclusion:Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. Would you like to do the opening of our Mama Shelter Dubai? \xf0\x9f\x8f\xa8THE MISSION?Ready to conquer the world (or at least the city) with Mama Shelter? \xf0\x9f\x8c\x8d
We're on the lookout for an enthusiastic Sales Manager who can make our hotel shine and build strong relationships with our clients. If you're up for a challenge and love to be on the move, this is your time!Your mission, should you choose to accept it:

• You\'ll be a pro at knowing our products, rates, and promotions inside out. Share your excitement and expertise with every potential client and make sure they know why Mama is the best. \xf0\x9f\x8e\xaf
• Become our market detective! Visit the competition, spot their strengths and weaknesses, and bring back weekly updates with your findings. \xf0\x9f\x95\xb5\xef\xb8\x8f\xe2\x80\x8d\xe2\x99\x80\xef\xb8\x8f
• Represent Mama with style and flair at trade fairs, events, and parties. Show off our unique vibe wherever you go. \xf0\x9f\x8c\x8d
• Get involved in sales blitzes and be the driving force behind quick, impactful campaigns to capture new markets and opportunities. \xf0\x9f\x92\xa5
• Build and maintain strong, secure relationships with clients and companies in your portfolio. You\'ll be their go-to contact, always ready to make things happen. \xf0\x9f\xa4\x9d
• Stay ahead of the game by tracking market trends and offering creative solutions to boost our numbers. Be proactive and keep us on top. \xf0\x9f\x93\x8a
• Maximize our hotel's occupancy and average rate with innovative selling strategies. Your goal is to make sure every guest chooses Mama. \xf0\x9f\x8e\xaf
• Plan and execute cost-effective sales trips to meet clients and explore new markets, all while sticking to the budget. \xe2\x9c\x88\xef\xb8\x8f
• Be responsive and handle all client requests within 24 hours. Quick and efficient service is key to our success. \xf0\x9f\x92\xac
• Report back to your boss with detailed updates on sales, trends, and results. Keep everyone informed and on track. \xf0\x9f\x93\x9d

QualificationsMADE FOR YOU? ONLY IF

• You're the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. \xf0\x9f\x92\xaa
• You're as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest.
• Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! \xf0\x9f\x94\x8d
• You own your oops moments: Mistakes happen - you own them, learn from them, and help the team avoid them next time. \xf0\x9f\x99\x8c
• Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. \xe2\x9a\x96\xef\xb8\x8f
• You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. \xf0\x9f\x97\x9d\xef\xb8\x8f

YOUR LITTLE EXTRAS:

• You always follow through: When you commit, you deliver. Every time.
• Team player (and solo star): Whether you're working with the squad or flying solo, you nail it. \xf0\x9f\x91\xa5
• Your vibe is positive & approachable: You\'ve got that energy that lifts the room, for both your colleagues and guests. \xf0\x9f\x98\x8a
• You know your people: You take the time to get to know your teammates and our guests. Relationships matter. \xf0\x9f\x92\xac
• You\'ve got everyone's back: We're all in this together - one big family making magic happen.

Additional InformationWe're sure you know the beat\xf0\x9f\x8e\xb6:1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama or online, be ready!
(chorus x2 depending on the position)
Last verse: Mama won\'t leave you wondering; you will have an answer from us whatever the outcome.

Accor