• Analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business
• Develop and maintain customer accounts to drive business into the hotel and to increase market/customer share in all revenue streams
• Negotiate room rates and packages with corporate clients
• Promptly respond to customer queries in a professional manner, maintaining high level standards of service and client relationships.
• To develop high yield accounts according to the sales segmentation.
• To achieve sales target set by hotel.
• Conduct sales calls to existing and prospective accounts as per areas assigned by DOS.
• Maintenance of all sales activities and account information in the Sales Database.
• Maintain high profile within the travel industry and foster relationships with accounts in the Market.
• Preparation of weekly/monthly reports as requested Director of Sales.
• Participation in selected trade shows.
• Ensure companies of which you are responsible are being tracked in accordance with their room night targets on a monthly basis and report as per the guidelines set out by the DOS.
• Attend weekly sales meetings with the DOS.
• Conduct site inspections and host familiarization visits when required.
• Attend monthly review meetings with DOS to discuss results versus goals in the annual sales call plan and company sales strategy.
• To be flexible to carry out other duties and assignments as requested by the DOS.

Accor