Company DescriptionDiscover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment xe2x80x9cWhere life livesxe2x80x9d and indulge in excellence.The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

• Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target.
• Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.
• Proactively prospect new accounts for Sofitel The Palm, Dubai and follow the sales process through to convert into 'producing' accounts.
• Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity.
• Maintain up-to-date activity and rate information for each account.
• Understand and be in a position to action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team.
• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.
• Ensure property rates sheets are accurate at all times.
• Communicate any obstacles to completing action plans to Director of Sales - Leisure.
• To arrange and manage familiarization / educational trips in line with business needs.
• Entertain clients and potential clients in hotel outlets to showcase our property and special xe2x80x9cSavoir Fairexe2x80x9d.

Qualifications

• Min. 2 years in a similar role in the luxury hospitality industry
• Min. 2 years' experience actively managing Tour Operator relationships within their respective markets
• Language skills - at least 2 or 3 other language over and above English - preferably German, French or Russian
• Min. 2 years' experience actively managing Tour Operator relationships within their respective markets
• Language skills - at least 2 or 3 other language over and above English - preferably German, French or Russian

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