Company Description"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\'s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service.
Ensure prompt and courteous service is extended to both internal and external customers.
Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis.
Solicit group, transient and/or banquet business through action plan preparation and execution.
Establish parameters, quotes and negotiate prices, confirming by written contracts.
Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations.
Maintain accounts, contact, activity and business details within the appropriate software applications.
Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied.
Prepare weekly, monthly, quarterly and annual reports, as required.
Balance operational, administrative and Colleague needs.
Follow departmental policies and procedures.
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
Follows all policies and procedures ascertained by the hotel.
Qualifications
Previous Sales experience required
Computer literate in Microsoft Window applications required.
Excellent communication skills, both written and verbal required.
Strong interpersonal and problem solving abilities.
Highly responsible & reliable.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Additional InformationSwissotel Al Murooj Dubai, a Resort-style hotel cleverly combining hotel and apartment-style accommodations at the heart of Dubai\'s city center.