Develop and execute effective sales strategies to meet or exceed revenue and profit targets.
Lead, coach, and mentor the sales team to enhance performance and achieve individual and team objectives.
Conduct regular performance reviews, provide constructive feedback, and implement training programs to improve the skills of the sales team.
Build and maintain strong relationships with key clients and stakeholders.
Understand client logistics requirements and provide tailored solutions.
Address client concerns and ensure a high level of customer satisfaction.
Stay informed about industry trends, market conditions, and competitor activities.
Conduct market research to identify new business opportunities and stay ahead of industry changes.
Provide insights to the leadership team regarding market dynamics and potential areas for growth.
Develop and implement sales plans and forecasts.
Prepare regular reports on sales performance, pipeline, and other key metrics for management review.
Utilize CRM systems to track and manage sales activities.
Work closely with other departments such as operations, customer service, and finance to ensure smooth execution of services and customer satisfaction.
Collaborate with the marketing team to develop promotional materials and campaigns.