Job Description

Job Title : Sales Manager

About Connect Pilates :
Connect Pilates is a premier fitness studio specializing in Pilates and wellness programs, dedicated to providing clients with a transformative and personalized fitness experience. We are passionate about helping our members achieve their health and fitness goals while fostering a supportive and welcoming environment. We are seeking a highly motivated and results-driven Sales Manager to join our dynamic team.

Position Summary :
The Sales Manager will be responsible for driving membership sales, promoting Pilates services, and managing a team of sales associates to ensure that the studio meets its revenue targets. This role requires a strong focus on lead generation, client relationships, and membership retention, with an emphasis on delivering exceptional customer service.

Key Responsibilities :

• Sales and Revenue Generation :
• Meet and exceed sales goals by converting leads into new members and up selling services.
• Promote and sell Pilates memberships, classes, workshops, and private sessions.
• Develop strategies for generating leads, including community outreach, digital marketing, and partnerships.
• Track sales performance, analyze results, and implement improvements as needed.
• Team Leadership :
• Lead, motivate, and mentor the sales team to meet sales targets and provide exceptional customer service.
• Conduct regular sales meetings and training sessions to keep the team informed of new offerings, sales techniques, and best practices.
• Ensure the team provides a high level of customer service, helping clients understand the benefits of Pilates and the services offered.
• Customer Relationship Management :
• Build strong relationships with current and prospective members through regular follow-ups and personalized communication.
• Address member concerns, provide solutions, and ensure client satisfaction and retention.
• Ensure a seamless and positive experience for potential and current members, from initial inquiry to membership sign-up and beyond.
• Marketing and Promotion :
• Collaborate with marketing teams to create promotions, campaigns, and special events designed to drive sales and increase awareness of Connect Pilates services.
• Utilize social media, email campaigns, and other digital platforms to increase brand awareness and generate leads.
• Represent Connect Pilates at local events, expos, and in the community to build brand recognition.

Qualifications :

• Proven experience in sales, preferably in a fitness, wellness, or health-related industry.
• Strong leadership skills with experience managing and motivating a sales team.
• Excellent communication and interpersonal skills, with a passion for building client relationships.
• Goal-oriented, self-motivated, and driven to exceed sales targets.
• Knowledge of Pilates or fitness is required.

Job Type: Full-time