Job Description

Job Overview

The Sales Manager (SM) is responsible for the successful attainment of department targets. His/her main role is to increase the overall membership and revenue of FitnGlam through reaching and exceeding monthly and annual target while developing and motivating the sales staff.. He/she should perform the membership consultant tasks on top of his/her role as a Sales Manager. The SM should ensure that the team is integrally delivering the highest levels of customer care and actively working on achieving their targets

Responsibilities

Manage the sales team.

Provide sales leadership to the sales team.

Increase overall membership and revenue for the Club.

Acquire and maintain a complete understanding of the skills required to perform the sales function successfully.

Ensure the sales team is well trained to perform the sales activity.

Conduct presentations and tours of the Club

Implement Company sales policies and procedures to discover prospective buyers' fitness goals, their motivation for joining and any possible objections.

Respond to all information calls.

Continuously develop leads and solicit referrals.

Distribute post sale materials and information.

Generate required number of contacts and execute sales to achieve Club goal.

Maintain relationships with new members to generate referrals and mitigate cancellation.

Manage the fair distribution of referrals, tours, phone inquiries, etc. among the sales team.

Manage the Minimum Performance Criteria for Membership Consultants.

Work closely with each of the sales team to monitor performance and provide support when needed.

Successful completion of each month's sales targets.

Perform reporting and administrative functions on a daily, weekly and monthly basis.

Active role in events and promotions: suggestions, planning and execution.

Use the marketing material provided to maximize the effective achievement of sales targets.

Suggest and manage new sales, referrals and promotions to increase the membership sales and revenue with the Club Manager.

Deliver the highest standards of Customer Care.

Ensure effective and efficient communication with both members and other departments.

Take part in appraisal process of staff in conjunction with the Club Manager.

Attend and contribute to staff meetings, managers' meetings, and prepare regular meeting for the Sales team (training, informative or appraisal).

Supervise rostering of sales staff ensuring the department is efficiently covered at all times.

Serve Duty Manager roles.

Comply at all times with the Company Health and Safety Policy.

Key Relationships

- Members

- Club Manager

- Heads of Departments

- Membership Consultants

Person Specification:

- Strong motivational, interpersonal and communication skills.

- Excellent management and leadership skills.

- Selling skills.

- Proactive attitude.

- Flexible approach.

- Solution orientated

- Self-starter with strong organizational skills.

- Ability to thrive in a quota based, performance driven, high effort environment.

- Passionate about the health and fitness industry.

- A people person with the ability to develop strong relationships.

- A sincere desire to help and motivate individuals to become and/or stay healthy and fit.

- A sales professional with strong analytical ability, vision, initiative.

- Confident in overcoming objections.

- A team player and willing to be flexible with time to get the job done.

- Proficient in computer and data entry skills.

Education and Experience

- University degree.

- Minimum of 3 years' experience in sales.

- Proven industry knowledge.

- Relevant industry training.

- Proficient in speaking English.

Performance Measurement

- Sales Numbers

- Clients' feedback

Job Type: Full-time

Pay: AED8,000.00 - AED8,500.00 per month