Company DescriptionInforma PLC is a leading international events, intelligence and scholarly research group.Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions. Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.Company DescriptionInforma PLC is a leading international events, intelligence and scholarly research group.Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions. Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.The Sales Manager is responsible for overseeing the individual assigned territories and being a contributor to ensure the achievement and exceeding of sales revenue targets for the team in accordance with the sales plan. The Sales Manager will provide a high level of prospecting, relationship building and account management to existing and prospective exhibitors to sell solutions which meet with the client needs.Key Performance Indicators
Achievement of sales revenue targets within timelines
Achievement of KPI\'s as set out by the Portfolio - phone time, f2f meetings, systems
Exhibitor satisfaction levels and retention
Timely & accurate reporting of sales results, pipeline and activities
Job ResponsibilitiesSales and Account Management
Drive Sales performance in the relevant product assignments, ensuring individual achievement of set revenue targets in accordance with the sales plan
Ensure the sales focus and direction is maintained and/or readjusted where necessary
Fielding incoming leads across assigned territories
Utilize resources to tailor sales approach to build new relationships and enhance existing relationships
Build and maintain strong client relationships;
Customer retention
Understand client\'s objectives and support them to achieve these through the event campaign
Maintain regular contact with existing clients throughout the event cycle
On-site account management to achieve high exhibitor satisfaction levels and retention
New business
Identify new prospects through use of industry media, social media, online resources, industry networking and company CRM
Developing new business and revenue streams, including sponsorship and other non-square metre revenue sources
CRM and Reporting
Overseeing the continual and accurate data capture of sales activities/calls and updating the CRM to ensure all opportunities and pipeline is up to date
Completion of sales progress reporting (e.g. revenue vs target, activity reporting etc.)
Monitor the debt reports and assist the finance team with revenue collection
Ensure up to date market intelligence is available for the Head of Sales and Marketing Manager to assist with exprom and visprom campaigns
Continually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networking
Awareness and understanding of floor plan optimisation
Ensure consistent and effective communication with other internal stakeholders pertaining to assigned products including operations, marketing, finance to maximise client experience and product delivery.
Perform any other duties commensurate with the grade and level of responsibility
QualificationsMinimum Education Level:
Educated to degree level or equivalent
Essential
Significant and successful experience in a sales role
Arabic speaking
Computer literate and proficient in the use of commonly used business software
Effective verbal and written English communication skills
Strong interpersonal skills
Commercial awareness
Attention to detail
Numerate
Desirable
Awareness of exhibition production
Experience of growing and developing new markets and products