: Sales Manager & Customer Service Key Responsibilities: Develop and implement strategic sales plans to achieve revenue targets and expand market share. Establish sales personally and subsequently develop a sales team later.
Identify new business opportunities, target markets, and sales channels to maximize sales growth.
Analyze sales data, market trends, and customer feedback to inform sales strategies and decision-making.
Oversee the customer service department to ensure prompt and effective resolution of customer inquiries, complaints, and service issues.
Establish and maintain strong relationships with key customers
Monitor customer satisfaction levels and implement initiatives to enhance the overall customer experience.
Collaborate with cross-functional teams to address customer needs and improve product/service offerings.
Foster a positive and collaborative work environment that encourages teamwork, creativity, and innovation.
Develop annual sales budgets, forecasts, and plans in alignment with company objectives and targets.
Stay informed about industry trends, competitive dynamics, and market opportunities to capitalize on emerging trends and mitigate risks.
Qualifications:
Driving license is a must.
Bachelor\'s degree in Business Administration, Marketing, or a related field.
Proven track record of success in Sales and customer service roles.
Strong leadership skills with the ability to develop, inspire and motivate a team to achieve objectives.
Excellent communication, negotiation, and interpersonal skills.
Analytical mindset with the ability to interpret data and make data-driven decisions.
Proficiency in CRM software and MS Office applications.
Results-oriented with a focus on delivering exceptional customer experiences and driving business growth
Job Type: Full-time Salary: AED4,000.00 - AED5,000.00 per month Ability to commute/relocate:
Al Qusais: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor\'s (Preferred)
Experience:
Sales: 4 years (Required)
Shipping & Logistics Industry: 2 years (Preferred)
Language:
English compulsory with Hindi Tamil Malayalam as advantage (Required)
License/Certification:
UAE DRIVING LICENSE (Required)
Willingness to travel:
75% (Preferred)
Application Deadline: 13/04/2024
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