Being a big company, a sales associate is required to have strong communication skills, collaborative mindset and brilliant customer service. He/she must be able to understand the needs of the customers, narrow it down to the available products in the showroom. He/she should be have excellent product knowledge with a desire to improve personal skills
• Building and maintaining relationships with high-end clients: The sales team is responsible for forming strong relationships with high-end clients to create long-term loyalty and repeat business.
• Providing personalized customer service: Must be attentive to the needs and preferences of each customer, providing personalized recommendations and assistance throughout the shopping experience.
• Meeting sales targets: The sales team is responsible for achieving and exceeding sales targets set by the company, through effective customer engagement and sales techniques.
• Staying up-to-date on product knowledge: Have in-depth knowledge of the products, including materials, craftsmanship, and design, in order to effectively sell to customers.
• Upselling and cross-selling: Should be skilled at upselling and cross-selling additional products and accessories to maximize the value of each customer transaction.
• Merchandising and visual presentation: The sales team may also be responsible for assisting with merchandising and visual presentation of the store, ensuring that products are displayed in an attractive and engaging manner.
• Resolving customer issues: Must be equipped to handle any customer complaints or issues in a timely and effective manner, maintaining a positive experience for the customer.
• Collaborating with other departments: May need to collaborate with other departments such as marketing, operations, and inventory management to ensure a seamless shopping experience for customers.
• Providing feedback: Provide feedback to management on customer preferences, product performance, and other insights to help improve sales strategies and overall business performance.
Job Type: Full-time
Pay: From AED3,000.00 per month
Experience:
• sales: 2 years (Preferred)
Language:
• English (Preferred)
• Arabic (Preferred)
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