Job Description

The duties and responsibilities of a Sales Support Assistant typically include providing administrative and operational support to the sales team to ensure smooth sales operations and excellent customer service. Here's a comprehensive list:

Administrative Tasks

• Document Preparation : Preparing and managing sales-related documents such as quotes, proposals, contracts, and invoices.
• CRM Management : Maintaining and updating customer relationship management (CRM) systems with accurate customer and sales data.
• Reporting : Generating sales reports, forecasts, and performance metrics for the sales team and management.
• Contract Management : Ensuring contracts are signed, filed, and renewed when necessary.
• Analysis : Gathering and analyzing competitor pricing, promotions, and offerings

Customer Support

• Inquiry Handling : Responding to customer inquiries and providing necessary information regarding products or services.
• Order Processing : Assisting in processing sales orders, tracking deliveries, and ensuring timely follow-up.
• Issue Resolution : Liaising with customers to resolve order discrepancies, complaints, or product/service issues.

Team Support

• Coordination : Assisting the sales team in scheduling appointments, meetings, or presentations with clients.
• Materials Management : Ensuring the sales team has the necessary promotional and sales materials.
• Communication : Acting as a liaison between the sales team and other departments like marketing, logistics, or finance.

Data Management

• Market Research : Assisting in researching market trends, customer preferences, and competitor activities.
• Data Entry : Managing the entry and maintenance of customer data, sales records, and product information.

Logistics and Planning

• Event Coordination : Supporting the organization of trade shows, product launches, and promotional events.
• Inventory Monitoring : Keeping track of inventory levels and coordinating restocking when needed.

Job Type: Full-time

Pay: AED2,000.00 - AED5,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• sales: 2 years (Preferred)