Job Description

Position Overview:

We are seeking a motivated and results-driven Sales Executive professional to join our dynamic team. This hybrid role will focus on driving sales growth, building strong customer relationships, and ensuring smooth operations related to product fulfillment, customer service, and order processing. The ideal candidate will have a passion for sales and a solid understanding of operational workflows, contributing to both revenue generation and operational efficiency.

Key Responsibilities: Sales Specialist Responsibilities:

• Lead Generation & Prospecting :
• Identify and pursue new business opportunities within targeted markets.
• Qualify leads through research, cold calling, emails, and networking.
• Customer Relationship Management :
• Build and maintain strong relationships with current and prospective customers.
• Conduct product presentations, demonstrations, and consultations to address customer needs.
• Sales Execution & Closing :
• Present product/service offerings tailored to customer needs and negotiate pricing and contract terms.
• Meet or exceed monthly and quarterly sales targets.
• Market Research & Competitive Analysis :
• Track market trends, competitor offerings, and customer feedback to adjust sales strategies.
• Provide insights and recommendations to senior management based on market conditions and customer feedback.
• Reporting & Sales Forecasting :
• Maintain accurate sales records and report on sales activities, pipeline progress, and performance.
• Collaborate with the sales team to forecast sales and determine growth opportunities.

Operations Responsibilities:

• Order Processing & Coordination :
• Ensure timely and accurate order processing from customer order receipt to delivery.
• Work closely with the supply chain, logistics, and inventory teams to ensure that products are delivered on time.
• Inventory Management :
• Monitor stock levels and collaborate with inventory teams to prevent shortages or overstocking.
• Track product availability and communicate updates to the sales team and customers.
• Customer Support & Issue Resolution :
• Address operational issues such as delivery delays, returns, or customer inquiries.
• Ensure seamless communication between customers and internal teams to resolve any operational or service-related challenges.
• Process Improvement :
• Identify inefficiencies in operational processes and work with relevant departments to streamline workflows and improve the customer experience.
• Implement best practices in sales order processing, customer communication, and post-sales support.

Job Type: Full-time

Experience:

• Sales: 1 year (Required)