Job Description

Summary

• Ensures professional sales Calls using Hyatt's Consultative Selling
• Carefully plans Sales Calls into defined objectives.


• Maintains a detailed knowledge of Hotel facilities, features and services.


• Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.


• Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect.


• Meets and greets VIP guests upon arrival / departure.


• Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore into new business opportunities.


• Establishes strong contacts to source for information in regard to planned and upcoming functions/ events.


• Reviews and constantly seeks Productivity level improvements through the process of "taking work out of the system" (when appropriate) and thorough streamlining of work process.


• Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.


• Attends and contributes to all training sessions and meetings as required.


• Is knowledgeable in statutory legislation in employee and industrial relations.
• Adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.


• Ensures high standards of personal presentation and grooming.


• Responds to changes in the Sales and Marketing function as dictated by the industry, company and hotel.


• Carry out any other reasonable duties and responsibilities as assigned.


• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.
Qualifications


Qualified candidates should possess strong and accurate communications skills. Able to handle fast paced international environment where multi-tasking is essential. Must have working knowledge and experience with sales.