Job Description

: Sales Executive (Automobile Services)

Position: Sales Executive

Industry: Automobile Services

Location: Al Quoz - 1

Reports To: Sales Manager / Head of Sales

Job Overview:

We are seeking a highly motivated and skilled Sales Executive with a strong background in automobile services. The ideal candidate will have a proven track record of driving sales, cultivating customer relationships, and understanding the various services offered in the automobile industry, including maintenance, repairs, and after-sales support. As a Sales Executive, you will be responsible for promoting and selling automobile services, ensuring customer satisfaction, and helping to achieve the company's sales objectives.

Key Responsibilities:

Sales and Business Development: Actively seek out new business opportunities in automobile services (maintenance, repairs, detailing, etc.) and work to increase service contracts.

Customer Consultation: Identify customer needs and provide tailored solutions for services such as vehicle repairs, diagnostics, maintenance packages, or warranty services.

Service Promotion: Promote and educate customers about the full range of services offered, including value-added services such as extended warranties, service contracts, and vehicle detailing.

Lead Generation & Networking: Generate and follow up on leads from various sources, including walk-ins, phone inquiries, and online platforms. Build relationships with local businesses, fleet managers, and individual customers.

Customer Relationship Management: Maintain long-term relationships with clients, ensuring that their service needs are met, and they receive excellent post-sale support.

Sales Reporting: Keep detailed records of customer interactions, service inquiries, and sales performance. Report sales progress to the sales manager regularly.

Service Consultations: Act as the first point of contact for customers, discussing vehicle service needs and offering personalized recommendations.

Follow-up & Retention: Follow up with existing customers to ensure satisfaction with services rendered and encourage repeat business.

Negotiation & Closing: Handle pricing discussions, offer discounts or promotions when appropriate, and close service agreements to meet or exceed sales targets.

Collaboration with Service Teams: Work closely with the service department to ensure accurate and timely execution of services requested by clients.

Market Knowledge: Stay informed about industry trends, new automobile service technologies, and competitors' offerings to provide customers with up-to-date information.

Customer Satisfaction: Ensure a high level of customer satisfaction by handling service-related concerns, complaints, and inquiries in a professional manner.

Required Qualifications:

Experience: Minimum of 7 years in sales, with at least 5 years of experience in automobile services or related fields such as auto repair, maintenance, or after-sales services. Product Knowledge: Strong understanding of automobile services, including vehicle diagnostics, repairs, routine maintenance, and advanced vehicle technologies. Communication Skills: Excellent communication and interpersonal skills, with the ability to clearly explain services and technical concepts to customers. Sales Acumen: Strong ability to meet or exceed sales targets and KPIs through effective prospecting, closing, and relationship-building. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs effectively. Valid Driver's License: Required for occasional test drives and on-site customer visits.
Preferred Qualifications:

Education: Degree in Business, Marketing, or a related field. Industry Certifications: Knowledge of automobile service certifications, such as ASE (Automotive Service Excellence), is a plus. Technical Aptitude: Basic technical knowledge of vehicle mechanics and service processes will be an advantage.
Personal Attributes:

Self-Motivated: Ability to work independently, take initiative, and manage time effectively to meet sales goals.

Problem Solver: Ability to troubleshoot and offer solutions to customers' service-related concerns.

Relationship Builder: Skilled at building rapport with both individual and corporate clients.

Adaptable: Flexible in a fast-paced environment, with the ability to adjust to changing service offerings or customer needs.

Salary and Benefits:

Competitive salary with commission and performance-based incentives. Health insurance, paid time off, and other benefits. Opportunities for career growth within a leading automobile service company.
If you are passionate about automobiles and have a proven ability to drive sales in the service industry, we would love to hear from you! Join our team and help us provide exceptional automobile services to our valued customers.

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Language:

English (Required)
Application Deadline: 20/03/2025