Job Description

In a shipping line company, a Sales Executive plays a crucial role in driving business growth and managing client relationships. Here are the key responsibilities and duties typically associated with the role:

Key Responsibilities:

• Client Acquisition and Relationship Management:
• Identify and target potential clients in need of shipping and logistics services.
• Develop and maintain strong relationships with existing clients to foster loyalty and repeat business.
• Conduct meetings and presentations to understand client needs and offer tailored solutions.
• Sales and Business Development:
• Generate new business opportunities and lead the sales process from prospecting to closing.
• Develop and implement sales strategies to meet and exceed revenue targets.
• Prepare and negotiate sales contracts and service agreements.
• Market Research and Analysis:
• Analyze market trends, competitor activities, and industry developments to identify opportunities and threats.
• Gather and assess client feedback to improve service offerings and address potential issues.
• Coordination and Communication:
• Collaborate with internal teams (such as operations, finance, and customer service) to ensure smooth service delivery and resolve any issues.
• Coordinate with the shipping line's logistics and operations departments to ensure that client requirements are met efficiently.
• Reporting and Documentation:
• Maintain accurate records of sales activities, client interactions, and transactions in the CRM system.
• Prepare regular reports on sales performance, market conditions, and client feedback.
• Customer Support:
• Provide exceptional customer service by addressing client inquiries, concerns, and complaints promptly.
• Ensure that clients are satisfied with the shipping services and handle any post-sales issues effectively.
• Negotiation and Pricing:
• Work with clients to understand their shipping needs and negotiate pricing and service terms.
• Develop pricing strategies that balance competitiveness with profitability.
• Training and Development:
• Stay updated on industry trends, regulations, and best practices to maintain a high level of expertise.
• Participate in training programs and professional development activities to enhance skills and knowledge.

Skills and Qualifications:

• Communication Skills: Strong verbal and written communication skills for effective interaction with clients and internal teams.
• Negotiation Skills: Ability to negotiate contracts and pricing while maintaining profitability.
• Sales Acumen: Proven track record in sales and business development, particularly in the shipping or logistics sector.
• Customer Service Orientation: Commitment to providing high-quality service and resolving client issues.
• Market Knowledge: Understanding of shipping industry trends, regulations, and competitive landscape.
• Technical Skills: Proficiency with CRM software, Microsoft Office Suite, and other relevant tools.
• Problem-Solving Abilities: Ability to address and resolve client concerns and operational challenges.

Education and Experience:

• Educational Background: Typically requires a bachelor's degree in business, marketing, logistics, or a related field.
• Experience: Previous experience in sales or business development within the shipping or logistics industry is highly desirable.

This role is dynamic and requires a blend of sales prowess, industry knowledge, and strong client relationship management skills to succeed in a competitive environment. This role also based on commission only .

Job Type: Full-time

Experience:

• sales: 1 year (Preferred)