Job Description

Sales Executive

(12515)




At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy(TM), and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.





Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.





With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an experienced Sales Executive to join at The One&Only The Palm Hotel in Dubai.




With the global growth of our brands, you will be an integral part of Resort's success and your role goes beyond developing potential relationships with our clients. We are seeking a dynamic and results-driven Sales Executive. You must be passionate about the luxury hospitality industry, possess excellent communication skills and demonstrate a proven track record in sales. You will play a crucial role to support the sales division and contribute towards driving revenue and promoting the exceptional services and amenities of our ultra-luxury resort.




Key Responsibilities:

Sales Support: Assist the sales team with daily administrative tasks, including preparing sales documents, proposals, contracts, and reports. Ensure all sales-related information is accurately recorded and updated in Sales Force system.

Reporting: Prepare month end reports, maintain accurate records of sales activities, client interactions, and revenue forecasts. Prepare regular reports for the Sales Manager, providing account performance.

Client Communication: Act as a point of contact for clients, addressing inquiries and providing information about our services and amenities. Assist with coordinating client visits, site inspections, and meetings.

Planning and Coordination: Schedule and organize site inspections for potential clients, ensuring all details are meticulously planned. Coordinate with relevant departments to prepare the resort for the visit, including housekeeping, F&B, and guest services.

Market Analysis: Conduct market research and analysis to identify trends, opportunities, and competitive landscape. Utilize insights to refine sales strategies and maximize market share.

Sales Presentation: Prepare and deliver compelling sales presentations and proposals to prospective clients. Highlight the unique features and benefits of One&Only The Palm to secure new business.

Customized Experiences: Arrange and host customized entertainment experiences for clients to demonstrate the resort's exceptional service and hospitality. This may include fine dining experiences, spa treatments, recreational activities, and exclusive events.

VIP Treatment: Ensure clients receive VIP treatment throughout their visit. Coordinate special touches such as personalized welcome amenities, room upgrades, and private transportation to enhance their experience.

Business Development: Identify and target potential clients, including travel agencies, and high-net-worth individuals to achieve revenue goals.

Collaboration: Work closely with the marketing, reservations, and operations teams to coordinate sales efforts and ensure seamless guest experiences. Contribute to the development of promotional materials and campaigns.




Suitable candidate will be reporting directly to the Director of Sales & Marketing and Communications and should have a minimum of 3 years' experience in a similar position in luxury resorts or five star hotels, who will have a reputation of being a trusted and a collaborative partner of the business. He/She must be presentable, highly dedicated and a great team player with a passion for quality service and must be willing to work flexible hours. Should be able to establish good relationships with potential clients, in depth understanding of the luxury market and clientele's expectation. Bachelor's degree in business administration, Hospitality Management, or a related field. Exceptional communication, negotiation, and interpersonal skills. Proficiency in Microsoft Office excel and sales force software. Ability to work independently and as part of a team in a fast-paced environment. Should have a proven and successful track record of previous employment within the Sales/Events field. Middle East/GCC experience, excellent spoken and written English and an additional language is an advantage.




At One&Only creating •JOY • is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.






Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.