Job Description

Job Title: Sales Executive (Administrative Specialist)

Company:
We, at EMS Air Ambulance & Medical Repatriation, are an esteemed international repatriation firm headquartered in London, specializing in providing comprehensive assistance and support for the repatriation of individuals worldwide. With a focus on excellence and efficiency, we are dedicated to delivering unparalleled service to our clients during their most challenging times. We are looking for admin support to be based out of our Office in Dubai to assist with supporting the needs of our business better.

Position Overview:
We are seeking a meticulous and organized Sales Executive (Administrative Specialist) to join our team, primarily providing backend and sales support to Senior Sales Executives. The ideal candidate will play a crucial role in ensuring the smooth operation of our administrative & sales processes, contributing to the efficiency and effectiveness of our services.

Responsibilities:

• Assist Senior Sales Executives by developing and implementing effective sales strategies to meet and exceed sales targets.
• Manage customer relationships through effective written communication and follow-up (emails & chats)
• Handle administrative tasks such as scheduling appointments, managing sales documentation, and updating customer records in the CRM system.
• Coordinate with other departments to ensure compliance with sales processes.
• Perform data entry tasks with precision and accuracy, ensuring all information is entered promptly and in accordance with established procedures.
• Maintain and update databases, records, and files, ensuring they are organized and easily accessible.
• Provide general administrative support, including managing correspondence, scheduling appointments, and assisting with document preparation.
• Collaborate with team members to streamline administrative processes and improve overall efficiency.
• Assist in the coordination of logistics and administrative tasks related to repatriation operations as instructed by the Manager and/or the Management.
• Handle incoming inquiries via phone, email, and other channels, providing timely and courteous assistance to clients.
• Adhere to strict confidentiality protocols when handling sensitive information and documents.

Qualifications:

• Proven experience in administrative support roles, preferably in a similar industry or setting.
• Proficiency in data entry and database management, with a keen eye for detail and accuracy.
• Excellent organizational skills, with the ability to prioritize tasks and manage time effectively.
• Proven experience in sales, with a track record of meeting or exceeding sales targets.
• Strong communication skills, both written and verbal, with a professional and courteous demeanour.
• Proficiency in MS Office Suite (Word, Excel, Outlook), ChatGPT, Microsoft Copilot and other relevant software applications.
• Ability to work independently with minimal supervision, as well as collaboratively within a team environment.
• Flexibility and adaptability to handle multiple tasks and changing priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Detail-oriented and highly organized
• Knowledge of additional languages is an asset.
• Previous experience in any European-owned or led firm is deemed as an advantage.

Location:
Dubai, UAE

Job Type: Full-time

Pay: AED3,000.00 - AED6,000.00 per month

Application Question(s):

• Do you require sponsorship to work in the UAE?
• Are you flexible working night shifts too?
• Do you have experience booking hotels and flight tickets for clients? Specify which

Education:

• Bachelor's (Required)

Experience:

• administrative assistant: 3 years (Required)
• Sales: 2 years (Required)

Location:

• Dubai (Required)