:NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.Job SummarySales Engineer is responsible for selling into new prospects as well as farming back into existing customers to ensure high renewal and customer satisfaction levels. Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success.RESPONSIBILITIES
Sale of capital equipment with specific focus on K-winch product line, more driven towards outside sales.
Liaise with customer and aftermarket team after delivery to ensure that units are successfully commissioned and handed over.
Promotion of sales of Elmar products through staying continuously aware of client\'s needs
Provision of quotations/tenders and supportive information to customer enquiries
Establish, develop and maintain strong relationships with clients to proactively upsell aftermarket services.
Visit client offices as required and communicate the outcome of such visits to key personnel within the organization
Receive enquiries, technically evaluating the customer\'s requirements, costing accurately the scope of supply and involvement required by the company, and produce high quality quotations that meet the customers\' requirements whilst adhering to the company\'s commercial policies
Communicate new and existing business leads to sales team - follow up and convert received leads and communicate back to Sales Manager, Country Managers and team
Liaise with internal stakeholders for technical and commercial information and evaluate the received information as part of the quotation process to the customer
Liaise with all areas of manufacturing and supply chain ensuring that relevant information is supplied or received promptly as part of the quotation process
Progress quotations with customers to verify that our proposal has interpreted their requirements correctly, to ascertain if our proposal is commercially acceptable and to ensure that the company is in the best possible position to win any potential business
Mentor Assistant Sales Engineers on the commercial aspects of equipment sales
Follow up with clients on quotations submitted, on a regular basis
Receiving and processing customer orders as required
Conduct Contract Reviews in accordance with the Company procedures, managing clarifications and exceptions when required
Liaise with all internal Departments in order to ensure the efficient processing of orders.
Identify key stakeholders within departments across the full sales and manufacturing process from quotation to delivery - identify risk points in each area and work collaboratively to reduce those risks
Follow up with clients to minimise external influences which may halt/delay order shipments e.g. credit stopped accounts, unpaid invoices.
Oversee the successful completion of a portfolio of Sales Orders
Expediting overdue equipment orders
Notify Sales Team in a pro-active manner of any potential late deliveries.
Prepare and issue status reports for both internal and external use
Act upon customer issues, feedback, deadlines, and deliverables and ensure customer issues are handled effectively and quickly, adapting, improving and communicating internal processes as and where necessary
Follow and enforce established sales processes and make suggestions for improvements as and when necessary
Drive weekly and monthly sales activities according to sales plan; customer/new business visits, customer calls, follow up of leads and quotation generation/follow ups
Achieve and aim to surpass internal sales KPIs and metrics - increase quotation to order conversion rates, identify reasons for non-conversion (communicate these to internal stakeholders) and make recommendations for improvement
Comply with NOV Company and HSE procedures and policies.
BEHAVIORAL SKILLS/COMPETENCIES REQUIRED
Proven working experience in a Sales/Service Engineer position
Bachelor\'s degree in engineering preferably Mechanical or Electrical engineering.
Proven track record selling complex enterprise solutions
Proven ability to forge strong, long-lasting relationships with senior executives
Ability to creatively explain and present complex concepts in an easy to understand manner
Solid technical background with understanding and/or hands-on experience
Excellent written and verbal communication skills
Excellent presentation and presentation creation skills
Willingness to travel
QULAIFICATIONS & EXPERIENCE REQUIRED
Bachelor\'s degree in Mechanical or Electrical engineering
Minimum 10 years of field experience along with sales experience in dealing with hydro-mechanical equipment preferably NOV Wireline equipment
Proven customer focus and commitment to customer satisfaction
Knowledge of CRM and Sage ERP system
Experience of successfully commissioning NOV winch and PCE portfolio
Technical knowledge of K-winch products, both mechanical and electrical aspects
Basic knowledge of hydraulics and pneumatic principles.
Proven track record selling spare/ capital equipment
Proven ability to forge strong, long-lasting relationships with senior executives
Solid technical background with understanding and/or hands-on experience
Excellent written and verbal communication skills
Excellent presentation and presentation creation skills
About Us: Every day, the oil and gas industry\'s best minds put more than 150 years of experience to work to help our customers achieve lasting success.We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.Service Above All This drives us to anticipate our customers\' needs and work with them to deliver the finest products and services on time and on budget.