We are seeking a highly organized and proactive Sales Coordinator to join our dynamic team. The Sales Coordinator will play a crucial role in supporting the sales department by coordinating activities, following up with customers, updating files, and ensuring seamless communication between the sales team and clients.
Responsibilities:
Customer Follow-Up Proactively follow up with customers to ensure satisfaction and address any concerns. Respond to customer inquiries promptly and professionally.
Sales Team Coordination act as a liaison between the sales team and other departments to facilitate smooth communication and collaboration. Assist in organizing and coordinating sales meetings and events.
Data Management Maintain accurate and up-to-date customer records and sales files. Regularly update customer information in the excel files.
Order Processing: Assist in processing sales orders and ensuring timely delivery of products or services.
Communication: Communicate effectively with customers and internal teams to provide updates on orders, deliveries, and any relevant information.
Handle incoming and outgoing calls professionally and courteously.
Reporting: Generate and provide regular reports on sales activities, customer feedback, and order status.
Documentation: Prepare and maintain documentation related to sales, contracts, and customer interactions.
Problem Resolution Address and resolve customer issues and concerns promptly and effectively.
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