Reach out to existing and potential customers to present our product and service offering
Learn details about our product and service offerings
Address any questions or issues customers may have
Communicate with customers to understand their requirements and need
Offer solutions based on client's needs and capabilities
Direct prospects and leads to the sales team
Keep an updated customer database
Always strive towards meeting sales quota
Track and document calls and sales.
Helping the sales team by contacting customers for sales, deliveries and arranging appointments.
Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, and arranging delivery dates.
Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts.
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
Collaborating with other departments to ensure sales queries, and deliveries are handled efficiently.
Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
Making the company's products and services as attractive to potential customers as possible.
Assigning territories and quotas to company sales staff
Entering order information into the company database
Answering Client questions regarding their account or sales products
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