The Sales Coordinator will play a pivotal role in managing customer queries, supporting the sales team, and ensuring the efficient execution of the sales process. This role involves handling administrative tasks, updating Monday.com systems, and developing proposals while maintaining strong communication with customers and internal teams.
Key Responsibilities:
Customer Management:
• Handle customer queries and conduct the lead qualifying process.
• Communicate with customers using scripts developed by the marketing team.
• Populate Requests for Information (RFI) and Requests for Proposal (RFP) based on templates.
Internal Processes:
• Complete administration and coordination for the entire sales process.
• Keep Salesforce up to date and generate weekly and monthly reports.
• Research potential customers and competitive providers/products
• Attend sales calls, take notes, and develop proposals based on proposal templates.
• Follow up with customers after proposal submission and update Salesforce accordingly.
• Support the sales force with general operations to help reach the team's objectives.
• Communicate internally important feedback from customers.
• Maintain a strong understanding about product inventory, features, and technical specifications to answer specific customer questions.
• Present information about company offerings during trade shows or other events to potential customers.
Learning & Growth:
• Update job knowledge by participating in educational opportunities and reading trade publications.
• Accomplish organization goals by accepting ownership for accomplishing new and different requests.
• Develop product knowledge to demonstrate products to potential clients.
Job Requirements
• 2-3 years of experiences in Sales in the UAE preferably in HR/Payroll industry
• Manages Monday.com CRM to streamline sales process (Should also be knowledgeable with ERP softwares)
• Proven track record of achieving and exceeding sales targets
• Strong negotiation and closing skills.
Job Type: Full-time
Pay: AED6,000.00 - AED8,000.00 per month
Experience:
• Monday.com: 3 years (Required)
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