Job Description

Job Title: Sales Coordinator

Department: Sales

Reports To: Sales Manager

Job Summary: The Sales Coordinator supports the company by preparing and managing schedules, contacting clients, creating sales documents, and maintaining client records. This role ensures that all sales-related activities run smoothly and efficiently, enabling the sales team to focus on generating revenue and building client relationships.

Key Responsibilities:

• Administrative Support:
• Prepare and manage sales documents, such as proposals, contracts, and reports.
• Coordinate meetings, presentations, and sales calls.
• Maintain accurate and up-to-date client records and sales databases.
• Communication:
• Act as a point of contact for clients and respond to inquiries promptly.
• Coordinate communication between the sales team and other departments.
• Distribute sales materials and information to the appropriate team members.
• Sales Process Management:
• Assist in the development and implementation of sales strategies.
• Track sales performance and prepare regular sales reports.
• Ensure the timely processing of orders and the delivery of products/services.
• Customer Service:
• Provide excellent customer service by addressing client needs and resolving issues.
• Follow up with clients to ensure satisfaction and to solicit feedback.
• Handle client complaints and escalate issues when necessary.
• Team Collaboration:
• Support the sales team in achieving their targets and goals.
• Coordinate team activities and events.
• Assist in the training and onboarding of new sales staff.

Qualifications:

• Proven experience in a sales support or coordination role.
• Excellent organizational and multitasking skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales databases.
• Ability to work well under pressure and meet deadlines.
• Strong customer service orientation.

Desired Skills:

• Analytical skills to interpret sales data and identify trends.
• Problem-solving abilities to address client issues and improve processes.
• Attention to detail to ensure accuracy in sales documentation.
• Team-oriented mindset with the ability to collaborate effectively.

Additional benefits:

Achievement of target percentages based on the number of closed contracts.

Job Type: Full-time

Pay: From AED2,000.00 per month

Language:

• Arabic (Preferred)