Job Description

AAB Tools is seeking for young, dynamic Sales Support team members who have a good understanding on customer service fundamentals. This is a great opportunity to play a key role in an exciting, dynamic, rapidly growing organization. If you feel like you can deliver on the following, then we would love to talk to you.

Job Responsibilities:

?Assisting customer with their inquiries and following up with customers about their order status.

?Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

?Coordinating to ensure that deliveries are dispatched in the agreed timeline

?Preparing and submitting Invoices in a timely manner for orders that have been processed and delivery to avoid payment delays

?Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.

?Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.

?Reporting any unusual activity to your supervisors.

?Recording sales trends and liaising with account managers to develop sales strategies.

Requirements:

?A high school diploma or equivalent.

?A bachelor's or associate's degree in marketing, business, or a related field may be

advantageous.

?Experience in administration and high-volume office work may be advantageous.

?Strong analytical, organizational, and time management skills.

?Excellent team working, motivational, interpersonal, communication, and customer service

skills.

?The ability to multitask and quickly switch your focus.

?Computer literacy, Competent at MS Excel, and typing skills.

?An understanding of sales principles and customer service practices.

Job Types: Full-time, Permanent

Application Question(s):

• Are you currently residing in Dubai?