Job Description

Key Responsibilities:

• Efficiently process and manage customer orders, ensuring adherence to agreed terms and prompt delivery.
• Liaise with sales staff, customers, and internal departments to verify orders, resolve discrepancies, and confirm timely dispatch and delivery.
• Prepare essential documentation like sales orders and purchase orders, facilitating smooth operations and compliance.
• Monitor stock levels and coordinate with procurement and warehouse teams to ensure inventory is replenished and maintained appropriately.
• Maintain precise inventory records and update systems to reflect current stock and transaction data.
• Act as the primary contact for customer queries related to orders, delivery timelines, and product queries.
• Quickly address and resolve customer issues, escalating complex cases to relevant departments.
• Arrange and oversee transport and delivery schedules with logistics partners to guarantee efficient shipment of goods.
• Produce and manage shipping documents in line with regulatory and company requirements.
• Support sales and customer service tasks, contributing to the team's overall targets and objectives.
• Generate and analyze reports on sales and logistics performance, identifying trends and opportunities for improvement.
• Keep comprehensive records of all transactions, ensuring documentation is available for audit and compliance purposes.
• Making sure all the Administrative works and filings are done for day to day basis.

Qualification:

• Thailand National ( preferred )
• Proven experience in an administrative or marketing role, preferably in an e-commerce setting.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks effectively.
• Knowledge of logistics and tracking systems is a plus.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Language:

• english (Required)

Willingness to travel:

• 100% (Preferred)