Brand & Location - Boucheron, Abu DhabiAbout UsAs a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the worldxe2x80x99s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!About the RoleDeliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.What Youxe2x80x99ll Be DoingFunctional Roles & Responsibilitiesxc2xb7 Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.xc2xb7 Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the salexc2xb7 Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.xc2xb7 Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.xc2xb7 Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.xc2xb7 Maintain personal grooming standards as advised by the Store Manager.xc2xb7 Maintain clean and organized display, fitting rooms and stock areas.xc2xb7 Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.xc2xb7 Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.xc2xb7 Recruit customers for the database, accurately entering their details on the POS system.xc2xb7 Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.About YouEducation/Certification and Continued Educationxc2xb7 High School qualificationYears of Experiencexc2xb7 3 to 4 years retail sales or customer service experience in JewelleryAdditional Information

Al Tayer Group