Job Description

TOTCI are passionate about empowering businesses with technology solutions that propel us forward. we offer cutting-edge IT solutions that drive growth and innovation. Whether you're looking for reliable software, advanced hardware, or expert IT consulting, we've got you covered. From cloud services to cybersecurity, we provide the tools and expertise that help you succeed in the digital world. Let's build a smarter, more efficient future together!

JOB SUMMARY

Sales & Business Development Manager's primary focus is on driving strategic growth and partnerships for the organization, in generating leads, qualifying them, and setting the stage for successful sales conversions. This involves identifying new market opportunities, developing long-term business relationships, and creating and implementing growth strategies that align with the company's overall goals.

Identifying potential customers through research, referrals, or marketing campaigns

Conducting initial outreach and engagement through phone, email, or social media

Qualifying leads based on factors like company size, job function, or buying authority

Managing a team of Sales Development Representatives (SDRs)

Setting and tracking individual and team performance metrics, such as lead quotas, conversion rates, and response times.

Developing and implementing lead generation strategies, including campaign optimization and A/B testing

Collaborating with marketing teams to ensure targeted campaigns and consistent messaging

• Conducting team meetings and performance reviews to discuss progress, goals, and challenges
• Analysing sales data to identify areas for improvement and adjusting strategies accordingly
• Training and mentoring SDRs on best practices, product knowledge, and sales techniques.
• Lead the customer service team to deliver exceptional support and resolve inquiries effectively.
• Coordinating with other departments, such as marketing, product, and sales, to ensure alignment and effective handoffs
• Researching and analysing market trends to identify new opportunities for growth
• Negotiating and structuring deals that benefit the organization
• Developing new business models and revenue streams
• Conducting market research and competitor analysis to identify new opportunities
• Meeting with potential partners and clients to discuss potential collaborations
• Developing and presenting business proposals to stakeholders
• Collaborating with internal teams on growth initiatives and strategies

SKILLS

• Strong communication and interpersonal abilities to effectively engage with leads and team members
• Data analysis and interpretation skills to track performance, identify trends, and adjust strategies
• Leadership and team management skills to motivate and guide SDRs
• Adaptability to changing market conditions, customer needs, and sales strategies
• Strategic thinking and planning abilities
• Negotiation and relationship-building skills
• Financial acumen and business modelling skills
• Industry knowledge and market analysis skills

REQUIREMENTS & QUALIFICATIONS:

• Proven experience as a Sales Head, Sales Manager, or similar role in the IT Sales/ IT services industry or related field.
• Strong track record of developing and implementing successful sales strategies.
• Excellent interpersonal and communication skills with the ability to build and maintain relationships with clients.
• Strong leadership skills with experience in managing and mentoring sales and customer service teams.
• Ability to analyze sales data and customer feedback to drive continuous improvement.
• Proficiency in CRM systems and data analytics tools.
• Strong organizational and multitasking skills with attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent problem-solving skills and ability to handle customer inquiries effectively.
• Bachelor's degree in Business, Marketing, or a related field.
• Familiarity with the latest industry trends and market dynamics.
• UAE driving license is a Must

SALARY:

Attractive Salary with Benefits will be provided.

Job Type: Full-time

Pay: AED1,000.00 - AED2,000.00 per month

Experience:

• business development manager: 4 years (Preferred)
• Business Developments: 4 years (Preferred)