Provide detailed information about jewelry products, including gemstones, metals, and craftsmanship. Assist customers in selecting pieces that suit their style and budget. Sales:Achieve and exceed sales targets through effective selling techniques. Upsell and cross-sell additional products and services. Handle customer inquiries and resolve complaints in a professional manner. Product Knowledge:Stay informed about new jewelry trends, collections, and promotions. Understand and explain the features, benefits, and value of different jewelry pieces. Provide accurate information about product care and warranties. Inventory Management:Assist in managing and maintaining inventory levels. Conduct regular stock checks and report any discrepancies. Help with the unpacking and display of new inventory. Store Maintenance:Ensure the store is clean, organized, and visually appealing at all times. Arrange and maintain product displays to attract customers. Follow security procedures to prevent theft and loss. Sales Transactions:Process sales transactions accurately using the store\'s point-of-sale (POS) system. Handle cash, credit card, and other forms of payment securely. Prepare sales receipts, gift wrapping, and other related services. Customer Relationship Management:Build and maintain long-term relationships with customers. Follow up with customers about their purchase experience. Inform customers about special events, promotions, and new arrivals. Qualifications: Education:High school diploma or equivalent. Additional training or certification in sales or customer service is advantageous. Experience:Previous experience in retail sales, preferably in a luxury or jewelry environment. Proven track record of achieving sales targets. Skills:Excellent communication and interpersonal skills. Strong sales and negotiation skills. Good organizational and time-management abilities. Basic computer skills and familiarity with POS systems. Personal Attributes:Professional appearance and demeanor. High level of integrity and honesty. Detail-oriented with a passion for jewelry and fashion. Ability to work flexible hours, including weekends and holidays. Language:Proficiency in English is essential. Knowledge of Arabic or other languages is an advantage. Additional Considerations: Work Environment:Typically based in a retail jewelry store within a mall or shopping center. Involves standing for extended periods and handling delicate items. Cultural Awareness:Understanding of the cultural and social norms in the UAE. Ability to interact professionally with a diverse group of customers and colleagues.
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