Who we are:GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.About the Role:Sales Assistant at GMG will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.Core Responsibilities:
Describes product features and benefits; demonstrates the use and handling of the product
Educates clients on brands quality standards and specifications
Advises customers on product ranges best suited to their needs; Answers customers' queries to help them make a decision on the purchase
Provides information to customers on warranties, features, specifications, maintenance and care of products.
Ensures customers' needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
Maintains awareness of new product launches, promotional events and sales
Achieves sales targets by using sales techniques, up-selling and cross selling
Ensures promotions and pricing are accurate and in line with company standards and policies
Computes sale prices and discounts as applicable; Maintains sales records
Receives and processes cash, changes and credit payments and generates invoices and receipts
Operates as a cashier and be consistently accurate in money handling (in case applicable)
Follows the store's after sales processes and ensures full adherence to repair/return policies and procedures
Adheres to loss prevention, inventory controls and standard operating procedures of the company
Provides assistance in store merchandising in product placement and arrangement
Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times.
Qualifications & Requirements:
Experience in selling high end furniture or luxury products is a MUST.
Bachelor's degree in Business Administration, Marketing, or a related field preferred or at least with High school diploma
Excellent communication skills in English and Arabic/Tagalog.