Job Description

Job Summary: We are seeking a dynamic and motivated Sales Assistant with experience in the catering or restaurant industry . The ideal candidate will bring a deep understanding of customer service, food, and beverage offerings, alongside strong sales skills. In this role, you will assist in generating sales leads, maintaining relationships with customers, and ensuring smooth communication between the sales team and restaurant operations.

Key Responsibilities:

• Customer Relations & Sales:
• Assist customers in selecting appropriate catering services or menu options based on their needs, event type, and budget.
• Engage with new and existing clients to promote the company's catering packages, menu specials, and services.
• Handle customer inquiries, provide quotes, and follow up on leads to drive sales conversions.

Menu & Product Knowledge:

• Maintain thorough knowledge of the catering and restaurant menus, including ingredients, pricing, and seasonal offerings.
• Offer recommendations to clients on catering options based on event size, dietary restrictions, and preferences.
• Work with kitchen staff and chefs to ensure the successful delivery of orders.

Sales Support:

• Assist in processing customer orders and confirming event details.
• Help coordinate event logistics, ensuring all required items (food, drinks, equipment) are prepared and delivered according to the client's specifications.
• Track customer orders and maintain organized records for future sales and follow-ups.
• Participate in promotional activities to increase brand awareness and attract new customers.

Communication & Coordination:

• Collaborate with restaurant and catering teams to ensure that customer expectations are met and all service requirements are fulfilled.
• Act as a liaison between the sales team, kitchen, and service staff to ensure seamless execution of customer orders and events.
• Resolve any issues or concerns quickly and efficiently to maintain customer satisfaction.

Administrative Support:

• Assist in updating customer databases, preparing sales reports, and tracking performance metrics.
• Handle general office duties related to catering sales, including scheduling appointments and managing calendars.
• Ensure all customer feedback and complaints are documented and addressed appropriately.

Qualifications & Skills:

• Proven experience in sales, preferably in the catering, restaurant, or hospitality industry Must.
• Solid understanding of catering services, restaurant menus, and food preparation.
• Exceptional customer service and problem-solving abilities.
• Ability to work well in a fast-paced, team-oriented environment.
• Detail-oriented and organized with strong multitasking capabilities.
• Proficiency in Microsoft Office or other customer relationship management.
• Knowledge of POS systems is a plus.
• Flexible schedule, including the ability to work weekends or evenings when needed.

Job Type: Full-time

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to join immediately?

Experience:

• Sales Assistant: 2 years (Required)
• Catering sales: 2 years (Required)

Language:

• English (Required)

Location:

• Dubai (Required)

Application Deadline: 13/01/2025