Job Description

We looking for a dedicated and detail-oriented In House Sales assistant cum customer service executive to join our dynamic team in Abu Dhabi. If you have a passion for sales and good communication skills and are ready to support our growing company, we encourage you to apply!

Key Responsibilities:

• Handle customer inquiries, complaints, and returns in a polite and professional manner, offering timely solutions.
• Assist customers with placing orders, processing returns or exchanges, and addressing any order-related issues.
• Offer in-depth knowledge about the company's products and services, helping customers make informed purchasing decisions.
• Set clear expectations regarding delivery times, service timelines, and product availability.
• Keep customers informed about the status of their orders or inquiries, ensuring transparent communication.
• Input and update customer information in the CRM system for future follow-ups and marketing.
• Follow up with customers to ensure satisfaction with their purchases and resolve any post-sale issues.
• Build rapport with customers to foster loyalty and encourage repeat business.
• Remaining calm and professional, especially when dealing with upset or frustrated customers.

Why Join Us?

• Be part of a growing company with a supportive and dynamic work environment.
• Opportunities for professional growth and development.
• Work with a dedicated team committed to excellence.

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)