- Act as a liaison between the Sales Director and other departments to ensure smooth communication and collaboration.- Preparation of sales estimates, proposals and other documentation.- Coordinate logistics for sales meetings, including scheduling, preparing agendas, and taking minutes.- Provide administrative support to the sales and operations team, including managing calendars, and expense reports.- Handle customer inquiries and provide product/service information to prospective and existing customers.- Resolve customer issues and complaints in a timely and professional manner.- Maintain accurate records of sales and customer interactions using our CRM system.- Providing excellent post-sale support to ensure customer satisfaction and foster long-term relationships.Schedule support engineers for customer complaints and update all records on time.

Bayt