Job Description

:

We are seeking a dynamic and proactive Reservation & Sales Executive with experience in the DMC leisure segment. Fluent in Spanish and English, proficiency in Portuguese is preferred. As a key member of our team, you will be responsible for managing FIT/group requests and bookings, ensuring all arrangements meet our high company standards.

Key Responsibilities:

- Handle reservations efficiently in accordance with client requirements and company procedures.

- Communicate effectively with clients and suppliers to ensure smooth coordination of travel arrangements.

- Maintain a proactive approach in managing client inquiries and resolving issues promptly.

- Collaborate closely with the sales team to optimize revenue opportunities and exceed sales targets.

- Uphold a strong commitment to delivering exceptional customer service at all times.

- create, manage and execute programs and itineraries.

Required Skills and Qualifications:

- Proven experience in the DMC / hospitality leisure segment, specifically in a reservation department.

- Fluent in Spanish and English; proficiency in Portuguese is highly desirable.

- Strong organizational skills with an eye for detail.

- Excellent communication and interpersonal skills.

- Ability to work under pressure and prioritize tasks effectively.

- Proactive attitude with a strong focus on customer satisfaction.

Why Join Us:

Joining Darina Holidays means being part of a dynamic team dedicated to delivering unforgettable tourism experiences. You'll have the opportunity to grow professionally in a supportive environment that values innovation and excellence.

Job Type: Full-time

Experience:

• Sales and Reservation Executive: 3 years (Preferred)
• DMC or Travel Agency: 3 years (Preferred)

Language:

• Portugese (Preferred)