Job Description

WHO IS SPECTRUM TECH?

Spectrum Tech is start-up using cutting-edge technology, who over the last few years have experienced significant growth.

RESPONSIBILITIES

We are looking for an enthusiastic teammate who is keen to learn more about FinTech and cloud hosting.

Responsibilities include, but are not limited to;

• Assisting Account Managers in helping a range of clients succeed with our software;
• Delivering fantastic customer service and adding value to client businesses at all times;
• Forging strong relationships with clients, understanding their goals and assisting in strategic planning;
• Resolving client queries and issues;
• Working with the product development team on the technical implementation of client accounts;
• Collaborating with client managers/partners and the product development team to design new product features and improve existing ones;
• Educating clients on social media best practice and new product launches;

Requirements

• Prior experience in account management and/or customer success (Desirable);
• Excellent spoken and written communication skills;
• Strong organisation skills, able to multitask and work independently;
• Experience of working within a team;
• Strong people skills, able to build rapport with a range of teammates and clients;
• Problem solving and analytical skills;
• Strong numeracy skills and experience with Excel;
• Can do attitude and a willingness to learn;
• Technically proficient when exposed to new software;
• Passionate about a career in digital marketing;
• You have the right to work in the UK.

Benefits

• You will be an integral part of a growing and innovative tech start-up;
• You can choose to opt in to the Company's pension scheme;
• Regular team lunches;

Job Type: Full-time

Pay: AED5,000.00 - AED30,000.00 per month

Language:

• English (Required)
• Arabic (Required)