Job Description

Silver Top Trading is a company based out of Dubai and Toronto dealing in the wholesale import and export of branded FMCG products within Food, Beverages, Cosmetics, and Toiletries over the past 25+ years.

We are looking for an ambitious and hardworking sales assistant that wants to join a fast-growing import-export company within the FMCG industry.

Key Responsibilities:

Accurately enter sales data, customer information, and other relevant data into databases or CRM systems. Maintain and update sales records, reports, and spreadsheets as needed. Create invoices, sales orders and other documentation for customers. Create and follow up with purchase orders with suppliers. Upload and maintain accurate and organized digital records on Onedrive Provide general administrative support to the sales team, including scheduling appointments, managing calendars, and handling correspondence. Assist sales representatives in preparing quotes, proposals, and contracts for customers. Follow up with leads and customers to gather additional information or provide support as needed. Coordinate internally for approvals of quotations and documentation Coordinate ETD/ETA with clients and other shipment related documentation and queries. Respond to customer inquiries and provide information about products or services.

Qualifications:

Proven experience in administrative or sales support roles, preferably in a sales or marketing environment. Experience in logistics, import-export or freight forwarding industry Strong proficiency in Quickbooks/ZohoBooks, CRM systems, and Microsoft Office Suite (Word, Excel, OneDrive) Proactive and attention to detail. Excellent communication skills, both written and verbal, with a customer-focused approach. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment. Detail-oriented with strong organizational and time management skills. Knowledge of basic sales principles is a plus.
Job Type: Full-time

Experience:

Logistics: 1 year (Preferred)
Application Deadline: 29/03/2025