Job Description

Cigna Healthcare is seeking a dedicated and dynamic UAE National for the role of Sales Support in Dubai. The ideal candidate will provide comprehensive support to the sales team, ensuring the smooth and efficient execution of sales operations. This role requires a proactive individual with strong organizational skills and a keen attention to detail.

Key Responsibilities

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1. Should be working from Monday to Friday, in line with Dubai timings.


2. Abide to Hybrid working available as per cigna policy


3. To manage quote requests received from different CHANNELS, SEGMENT for Micro SME


4. Census/TOB screening and formatting and releasing proposal


5. Lead Allocation for direct channel


6. Provide Support with reporting needs per business request


7. Mailbox management- Completion of allocated QR by end of day


8. Working collaboratively within the support, underwriting and broader sales team


9. Building trust/relationships with internal teams and BROKER'S/CLIENTS


10. Product mastery to offer best suited options


11. Contribute towards building and improvisation of internal processes and guidelines


12. Collaborates with sales support team to deliver excellent service


13. Business awareness and prioritisation


14. Strong interpersonal skills with good verbal and written communication to Internal and external clients


15. Build relations with internal departments to ensure all resources are utilized to the benefit of the client/broker, working within the regional benefits and reaching out to relevant service teams where necessary


16. Work well in a team environment.


17. Efficiency and Accuracy


18. Handling objections


19. Proactiveness and taking accountability

Qualifications

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UAE National. Education: Bachelor's degree in Business Administration, Marketing, or a related field. Experience: Minimum of 2 years of experience in a sales support or administrative role, preferably within the healthcare industry. Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving.

Language: Proficiency in Arabic and English.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.