Job Description

Job Summary:
We are looking for a highly organized and motivated Sales Admin Officer cum Telecaller to join our team. The ideal candidate will be responsible for supporting the sales team with administrative duties, handling inbound and outbound calls, managing customer queries, and assisting in achieving sales targets. You will play a crucial role in ensuring smooth communication between the sales team and clients while maintaining accurate records and providing exceptional customer service.

Key Responsibilities:

• Handle inbound and outbound calls to potential and existing clients, addressing inquiries and providing information on products/services.
• Assist the sales team with administrative tasks such as preparing quotes, processing orders, and maintaining customer records.
• Follow up with leads, schedule appointments, and coordinate with clients to ensure sales targets are met.
• Update and maintain CRM system with accurate customer data and sales activities.
• Prepare and send sales reports and other administrative documents as required.
• Handle customer complaints or issues and escalate when necessary to ensure prompt resolution.
• Manage and organize sales meetings, conferences, and other events.
• Assist with the preparation of marketing materials and sales presentations.

Requirements:

• Proven experience in sales administration or telecalling.
• Excellent communication skills (both verbal and written).
• Ability to manage multiple tasks efficiently and prioritize responsibilities.
• Strong organizational skills with attention to detail.
• Good knowledge of MS Office and CRM software.
• Ability to work under pressure and meet deadlines.
• A customer-oriented attitude with a proactive approach to problem-solving.
• Previous experience in a sales or customer service role is a plus.

Education & Experience:

• Bachelor's degree required.
• At least 1-2 years of experience in a sales admin or telecalling role.

Job Type: Full-time

Pay: AED2,000.00 - AED4,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Administration: 2 years (Required)
• Tele Calling: 2 years (Required)