• Sales Support:

• Assist the sales team in preparing and processing sales orders, quotations, and invoices.
• Coordinate with clients to ensure all orders are accurately processed and delivered on time.
• Maintain and update customer databases and sales records.
• Administrative Tasks:

• Handle incoming calls, emails, and correspondence related to sales inquiries.
• Schedule and coordinate meetings, appointments, and travel arrangements for the sales team.
• Prepare sales reports, presentations, and other documents as required.
• Coordination:

• Liaise with other departments (logistics, finance, customer service) to ensure seamless order processing and customer satisfaction.
• Track and follow up on sales leads and opportunities to support the sales team in achieving their targets.
• Customer Service:

• Provide exceptional customer service by addressing client queries and resolving any issues promptly.
• Build and maintain strong relationships with clients to ensure repeat business and customer loyalty.

• Education:

• Diploma or Bachelors degree in Business Administration, Sales, Marketing, or a related field.
• Experience:

• Minimum of 4 to 5 years of experience in a sales administrative or coordination role within the construction or tile industry in Dubai.
• Familiarity with sales processes and CRM software.
• Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Other Requirements:

• Fluent in English; proficiency in additional languages is an advantage.

Caliberly