Sales Accounts Manager

Dubai, United Arab Emirates

Job Description

Our Client an Express & shipping local company was established in 2011 for serving the documents & parcel documents to all UAE. :
  • Achieving / Exceeding the territorys agreed revenue results.
  • Closing deals for both prospects and existing customers through presentations, contracts negotiations, promoting and explaining services features and benefits and solving obstacles raising through contracts negotiations
  • Analyzing revenue and shipments results and take corrective actions to drive quality revenue.
  • Increase sales revenue and expand client base within the territory through acquiring new business, developing and retaining existing customers.
  • Meet reporting timelines including weekly, monthly and one-off reports for the territory.
  • Ensure the territory have sufficient prospects to support achieving the revenue targets and territory KPIs.
  • Prepare and submit weekly report to Regional Sales Manager and attend daily debrief to discuss journey plan, planned activities & update him on daily business matters.
  • Manage customers issues and inquiries, coordinate with other departments, and ensure timely response is provided, high customer satisfaction level is achieved, and existing customers are retained.
  • Monitor market and competition activities, report to RSM/NSM changes in the market and execute agreed actions.
  • Promote CLIENT existing and new services and give necessary support to management in launching services, executing marketing campaigns and surveys.
  • Give necessary support to credit control to achieve collection targets, solving customer payments issues while taking necessary actions in suspending and reactivating credit facility when needed.
  • Give the support in customers special / one off project requirements, coordinate with stakeholders and monitor project until successful implementation is achieved.
  • Promote and implement automated tools to customers to achieve customer satisfaction and effective shipments transactions.
  • Maintain required documentation on all active, non-active, and prospective clients.
  • Develop sales presentations, create sales agreements and coordinate pricing with finance
  • Daily coordination with Operations department for any customer issues.
  • Maintain customer data including contract, correspondence, customer business activities, shipping profile and special requirements
  • Performs other assignments as required.
  • Acquire new accounts as required.
  • Achieve conversion rate.
  • Customer (New & Existing) visits on time reports submission
Job Requirements:
  • Bachelor's Degree in their respective fields of specialization.
  • 2: 4 years experience in Sales, Marketing or Retail.
  • Must have a Car.
  • Experience in the shipping industry is a must (1 Year at least).
  • Good user of MS-Office.
  • Good - Very Good comminate in English.
  • Customers complain handling.
  • Communication and Negotiation skills.
  • Time Management Skills.
  • Good commission scheme

Reeqwest

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Job Detail

  • Job Id
    JD1661803
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned