Job Description

At Al Ghaith Company, client relationships are our top priority. We're looking for a dedicated and personable account manager to manage and maintain our clients and serve as our main point of contact.

• Minimum 5+ years of proven experience in Account Management
• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Ensure the timely and successful delivery of our Services according to customer needs and objectives.
• Clearly communicate the progress of Daily / weekly / monthly/quarterly works to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
• UAE Driving license mandatory.

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

Expected Start Date: 01/01/2025