Chat360 is a technology startup backed by a $150M group, offering a Generative AI-powered customer engagement platform for enterprises worldwide. We collaborate with over 250 Global Brand Leaders to leverage cutting-edge AI technology, generating more leads, enhancing customer retention, and automating customer support and marketing initiatives on platforms like WhatsApp, Facebook, and Google. Having processed over 100 million chats, we have positively impacted more than 10 industries. Our founding team comprises alumni from the London Business School and IIT.The RoleResponsibilities:
Develop and maintain relationships with clients in the MENA region, serving as their primary point of contact.
Understand client needs and challenges, offering suitable solutions through a consultative approach.
Conduct discovery and platform demonstrations independently.
Identify new business opportunities and actively pursue sales leads through email sequences, LinkedIn outreach, and cold-calling.
Negotiate contracts, pricing, and terms to secure mutually beneficial agreements.
Collaborate with internal teams to ensure client satisfaction and successful implementation.
Track sales performance and provide regular reports to management.
Ideal ProfileQualifications:
Bachelor's/Masters degree in business, marketing, or a related field (or equivalent experience).
Excellent communication, negotiation, and interpersonal skills.
Strong business acumen and understanding of sales strategies.
Proficiency in sales, negotiation, and time management, along with a customer-centric approach and adaptability, will be valued in this dynamic role, collaborating with cross-functional teams to drive success.